Manchester’s Leading Independent Vehicle Repair Centre

Contact Sapphire Garage first. If the accident wasn’t your fault, speaking to us before your insurer ensures you are fully protected. We can often provide a like-for-like replacement vehicle, ensure you have no excess to pay, and protect your no-claims bonus. We handle the entire recovery and claim process on your behalf, often securing better benefits than a standard insurance provider.

No. You have the legal right to choose your own repairer. While insurers often steer you toward their own “approved” networks to control their costs, these shops may not use original manufacturer parts. By choosing Sapphire Garage, you ensure your car is repaired to the highest safety standards by independent specialists using OEM parts.

If you are involved in a non-fault accident and contact us first, we can usually recover all costs directly from the at-fault party’s insurance. This means you won’t have to pay your policy excess upfront. For fault or split-liability claims, your standard policy excess will apply, which we can discuss during your initial estimate.

Yes. We understand that being without a vehicle is a major inconvenience. We provide courtesy cars to keep you on the move while your vehicle is in our workshop.

Yes. Repairing an EV requires specialist training due to high-voltage systems and unique structural materials. Our technicians are fully qualified in EV safety and repair protocols. We follow strict manufacturer guidelines to power down, repair, and re-commission your vehicle, ensuring the battery and safety systems remain 100% intact.

Yes. For high-performance vehicles, using non-genuine parts can compromise both safety and resale value. We use Original Equipment Manufacturer (OEM) parts as standard. Our workshop is equipped with the precision paint-matching technology and specialist tools required for the complex materials found on supercars, such as carbon fibre and aluminium.

Advanced Driver Assistance Systems (ADAS) include safety features like lane-keep assist, autonomous braking, and parking sensors. If your car is involved in a collision, these sensors often move. We perform factory-standard recalibration to ensure these safety features are perfectly aligned and functional before your vehicle is returned to you.

No. Because we use original equipment manufacturer (OEM) parts and follow manufacturer-approved repair methods, your vehicle’s warranty remains fully intact. We provide the same high standard of work as a main dealer but with the dedicated service of an independent specialist.

Yes. Our “De-Fleet” service helps you avoid expensive penalties from leasing companies. We can restore your car or van to the required return standard—fixing dents, scratches, or wheel scuffs—for a fraction of the cost of the lease company’s fines.

Repair times depend on the extent of the damage and the availability of parts. Once we have assessed your vehicle, we provide a clear timeline and send regular updates via phone or email so you are always kept in the loop.